fbk77 Terms and Conditions —
Transparent and Safe Gaming

1 Introduction and Applicability

This document forms a binding agreement between fbk77 ("Platform", "we", "us") and any individual or entity ("User", "you", "your") who uses fbk77's website, mobile version, or any other service. By registering on the platform or using it in any way, you agree to all the terms set out below.

If you disagree with any part of these terms, please refrain from using the platform. fbk77 reserves the right to change or amend these terms at any time. Continued use of the platform after changes are published will be taken to mean you have accepted the updated terms.

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2 Account Eligibility

2.1 Age Restriction

To open an account at fbk77 and participate in any gaming activity, you must be 21 years of age or older. This platform is operated for those aged 21 and above only. Minors are not permitted to open accounts and this is strictly prohibited.

2.2 One Account Only

Each user may create only one account. If multiple accounts are found under the same person's name or from the same device or IP address, fbk77 reserves the right to close all such accounts and forfeit any accumulated balance.

2.3 Providing Accurate Information

You must provide complete and accurate information at the time of registration. Providing false or incorrect information may result in account cancellation and relevant legal action. fbk77 may request documents for identity verification at any time.

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3 Deposit and Withdrawal Rules

3.1 Accepted Payment Methods

The payment methods currently supported at fbk77 are: bKash, Nagad, Rocket, and Upay. Funds sent through any other method cannot be accepted and fbk77 will not be responsible for such transactions.

3.2 Minimum Amounts

The minimum amount for each deposit is ৳100 (one hundred taka). The minimum amount for each withdrawal is ৳1,000 (one thousand taka). No transactions below these limits will be processed.

3.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 30 minutes to 3 hours. However, additional time may be required in special circumstances or when identity verification is needed. Your mobile banking service's own processing time may also apply.

3.4 Transaction Security

fbk77 secures all financial transactions through SSL encryption technology. fbk77 reserves the right to hold and investigate any suspicious transaction. Accounts may be suspended immediately if money laundering or fraud is suspected.

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4 Bonus and Promotion Terms

4.1 Welcome Bonus

fbk77 offers a welcome bonus of up to 200% on the first deposit, with a maximum cap of ৳5,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000; depositing ৳6,000 gives a ৳5,000 bonus, bringing the total balance to ৳11,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit amount. For example: receiving a ৳2,000 bonus requires ৳2,000 × 15 = ৳30,000 in wagers before withdrawing winnings from the bonus.

4.3 General Bonus Rules

• The welcome bonus can be received only once per account, device, or IP address.
• Any withdrawal before the bonus is earned may cancel the bonus.
• fbk77 reserves the right to modify or cancel any ongoing promotion at any time.
• Misuse of bonuses for fraudulent purposes will result in account closure and forfeiture of all bonuses.

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5 VIP Program

fbk77's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

It is possible to gradually reach higher tiers through regular play. VIP benefits may change depending on user activity. fbk77 reserves the right to change the terms and benefits of the VIP program at any time.

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6 Acceptable Use of the Platform

6.1 Prohibited Activities

The following activities are strictly prohibited on fbk77 and will result in account termination:

• Attempting to cheat or manipulate the platform's software or games.
• Using automated software, bots, or any other unauthorized programs.
• Abusing the bonus system or operating an account specifically to hunt bonuses.
• Operating or selling an account on behalf of a third party.
• Attempting to breach the platform's security systems.
• Using the platform for money laundering or illegal financial activities.

6.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. fbk77 is not responsible for any activity carried out without your authorization. If you notice any suspicious activity on your account, notify our support team immediately.

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7 Personal Data and Privacy

fbk77 is committed to keeping users' personal data secure. Details on how your data is collected, used, and protected are available in our privacy policy. Your data is not sold or rented to any third party.

By registering, you agree that fbk77 may verify the information you provide for the purpose of identity verification and fraud prevention. Further details are available on our Privacy Policy page.

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8 Responsible Gaming

fbk77 places the highest priority on responsible gaming. We believe gaming should be a source of entertainment, not financial stress. The following tools are available to users:

• The ability to set deposit limits.
• The option to take a temporary break from the platform.
• A self-exclusion feature — where you can permanently close your account.

If you feel gaming is having a negative impact on your life, contact our support team immediately. More information is available on our Responsible Gaming page.

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9 Customer Support

fbk77's customer support team is available 7 days a week, 24 hours a day. You can receive support in either Bengali or English. Contact methods:

• Live Chat: Instant support through the platform.
• Email: [email protected]

If you have any questions or complaints regarding the terms, please get in touch through the above channels. We will do our best to respond as quickly as possible.

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10 Limitation of Liability

fbk77 is not liable for any damages arising from the following situations:

• Disruptions caused by technical issues or server outages.
• Failure or delay by third-party payment service providers.
• Unauthorized access to an account due to user negligence.
• Internet connection problems or faults with the user's device.
• Suspension of service due to law or government directives.

We always strive to provide a smooth and reliable service, but technical reasons may occasionally cause service disruptions. In such situations we will work to resolve the issue as quickly as possible.

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11 Account Suspension and Closure

fbk77 may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of any provision of these terms.
• Failure to verify identity or provision of false information.
• Evidence of fraud or bonus abuse.
• At the user's own request — a user may voluntarily close their account.

If there is any valid balance prior to account closure and the terms have been complied with, arrangements will be made for it to be withdrawn. Forfeited bonuses and bonus winnings are exceptions to this.

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12 Amendment of Terms

fbk77 has the full right to change these terms and conditions at any time. For significant changes, we will attempt to notify users through the platform. Continued use of the platform after updated terms are published will be taken to mean you have automatically accepted the new terms.

You are advised to always check this page for the latest terms. Please contact our support team for any questions regarding the terms.

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13 General Provisions

If any provision of these terms is declared unlawful or unenforceable by a court or authority, all remaining provisions will remain fully in effect. fbk77's failure to exercise any right does not mean that right has been waived. This agreement will be interpreted in accordance with the laws of Bangladesh.

To learn more about these terms and conditions or for any issues, contact us at: [email protected] — our team provides support in Bengali and English 24/7.